Frequently Asked Questions
I HAVE SPECIAL DIETARY REQUIREMENTS, CAN I STILL SIGN UP?
Our coaches have experience working with complex dietary needs and we can cater to almost any dietary preference. Just make sure you provide details in the starter form or send an email to email@example.com before your coach starts working on your program.
I’VE GOT A PRE-EXISTING INJURY, CAN I STILL SIGN UP?
Most of the time the answer is YES. However, to be safe we ask you to fill in the application form and give us some details of your pre-existing injury. We can then assess your suitability to perform certain training programs and exercises.
I DO SHIFT WORK, CAN I STILL SIGN UP?
In most circumstances the answer to this is yes, we’ve worked with a lot of shift workers and find that there is plenty of opportunity to train.
What happens after I sign up?
After purchasing your package and completing the forms linked to our ‘thank you’ page, you’ll receive an email from your coach within 3 working days inviting you to join our coaching platform where you’ll find details of your program.
HOW IS MY PLAN TAILORED TO ME?
Each plan is individually created using the information you provide in your starter form and weekly check-in form enabling us to build a customised training and nutrition plan that focusses on what you want to achieve.
HOW DOES CHECK-IN WORK?
Your coach will send you a link to our online check-in form that you’ll need to complete and send to us with your progress pictures each week. The check-in window is 0800 Thursday – 1200 Saturday. Your coach will send you feedback within 24 hours of checking in based on the information you provide.
Do I need access to a gym facility?
Yes. It is best if you have access to a facility with free weights and general equipment. These are usually available in most gyms, however, if you’re unsure or unable to complete any exercises, then we’ll find alternatives for you in most cases.
Do I need to have any experience with lifting weights?
Our expert coaches can help a wide range of client, however, it is recommended that you have a basic understanding of exercises in the gym. We’ll give you access to videos and detailed instructions of how to perform exercises assigned to you by your coach but if there’s anything you are struggling with ask your coach for help.
HOW MANY TIMES DO I NEED TO TRAIN EACH WEEK?
Once you’ve completed the sign-up form we’ll have a good idea of how often you can train. We’ll help you find the right balance so that you can progress effectively and safely. It’s usually 2 to 5 times per week, but it will depend on your individual goals and the program you’re following.
Do I need to use my fitness pal?
Using my fitness pal is a great way to get accurate with your nutrition. However, if it doesn’t suit your lifestyle your coach will work with you to understand what you need and will guide you towards which method could work best for you.
HOW STRICT IS THE NUTRITION PLAN?
Your goals and the timeframe you want to reach them in will dictate how strict you need to be. We have seen that if you take on 90% of your calories and above from food sources with a high nutrient density you could have 10% of your calories from whatever you like without drastically affecting your results.
Do I need to stick to the meals that are on my plan or can I mix things up?
You can absolutely mix things up! Your plan is to give you an idea of how to get started to hit your calorie and macronutrient goals. Use the suggested foods list in the Storm Online Handbook for a comprehensive list of foods to eat.
CAN I EAT OUT?
Of course! Just let your coach know in advance so that your nutrition plan can be adjusted to accommodate a meal out.
IF I HAVE A QUESTION HOW LONG DO I HAVE TO WAIT FOR REPLY?
Storm Lifestyle clients can ask their Storm coach questions at any time of the day using our coaching platform and will receive a reply within 24 hours of submission.
Storm Elite clients can send an SMS directly to their coach and should get a reply within 2 hours, but we politely ask that anything not requiring an urgent response isn’t sent after 7 pm.
WHAT IF I NEED MORE SUPPORT?
Additional support can be provided via Skype call. Please contact your coach for options and prices.
Can I drink alcohol during the programme?
If you want the most out of your plan and achieving your goals then minimal alcohol intake is recommended. However, if you’re having a night out and likely to drink alcohol then let your coach know so that your plan can be adjusted. Likewise, if you go out and end up drinking more than intended just let your coach know as soon as possible.